Fulfillment Center Services: Spurring the Growth of E-Commerce

The advent of e-commerce has necessitated fulfillment center services that are faster and up-to-date on the latest technological innovations. Traditional pick pack ship is often no longer enough. To gain an edge over competitors and address increasingly complex business challenges, businesses need the assistance of fulfillment companies that are well-versed in the different aspects and latest innovations in e-commerce.

The ideal fulfillment partner possesses technological savvy and state-of-the-art facilities and employs programmers and technicians with extensive background in e-commerce technologies. It can leverage technology to help clients streamline operations and increase productivity.

By integrating with client websites, a fulfillment company can take orders as soon as they come in, and have them picked and packed at the soonest time possible. It can also make inventory management easier through an online system that enables businesses to keep tabs on their stock levels. There are also systems that allow them to track the status of orders and shipments online.

Distribution, including bulk orders, can be handled with speed through electronic data interchange services that send orders immediately to the fulfillment company, then straight to trade partners and customers. Automated packaging to fit products of different sizes or to create custom packages can not only speed up the packaging process, but save on costs as well.

With fulfillment center services that are up to speed on the latest developments in e-commerce, online businesses can handle operations more easily and quickly. Automated processes, real-time access to data and support from a skilled team of programmers are only a few of the benefits afforded to them by today’s fulfillment centers.

M-Commerce – A Blessing for Everyone

Introduction: M-Commerce, or mobile commerce, is a part of E-Commerce. M-Commerce basically means that use of wireless handheld devices for having the trade or we can simply say that M-Commerce is the wireless web technology i.e. the technology enabling users to access digital information from the internet using wireless mobile computing devices or simply wireless handheld devices. With the help of these wireless devices, we can buy and sell different products and services throughout the world whenever and wherever we want. These devices have abridged the distance between the consumers and suppliers. We can assume that M-Commerce is the child of E-Commerce with more technology.

M-Commerce is also known as next generation’s E-Commerce. Now, this statement clearly explains us the importance of M-Commerce and we get assured that M-Commerce is the blessing for everyone in this modern era where each and everyone needs fast and reliable access to internet round the clock (24 by 7).

Following are the some main kinds of Wireless Handheld Devices that are helpful for M-Commerce:

1. Palmtops/Notebooks: The most common example is Sun Ray.

2. Smart Phones (WAP): The most common example is Nokia 8390.

3. GPRS enabled Cell Phones: The most common example is Nokia 6233.

4. Video Game Consoles: The most common example is MS Xbox.

5. Personal Digital Assistants (PDAs): The most common example is Palm i705.

6. Wireless E-Mail Handheld Devices: The most common example is BlackBerry.

7. TV Internet Receivers: The most common example is MSNTV.

*(Beside these, there are number of other wireless handheld devices too, but these are the ones that are commonly used.)

Basically, M-Commerce is the part of E-Commerce but E-Commerce is limited only in those areas where we have internet connectivity. But M-Commerce, as we can see from its name, can be used anywhere. These wireless handheld devices can be connected to the internet through satellite and other means anywhere and at anytime. As it is stated that M-Commerce is mostly connected through the satellite, we can, therefore, also have video and audio conferencing by the help of the devices used for the M-Commerce. In E-Commerce, we too can have video and audio conferences but unlike that of M-Commerce, we do need to have the internet connectivity, which is not possible everywhere. This means that if we are at a place where we do not have access to the internet, so we can not do anything. M-Commerce has become blessing for the people in many ways. As content delivery over wireless devices becomes faster, reliable, more secure, and scalable, there is wide speculation that M-Commerce will surpass wire line E-Commerce as the method of choice for digital commerce transactions. Both Business to Business (B 2 B) and Business to Consumer (B 2 C) E-Commerce transactions can take place using M-Commerce technology.

Some major challenges of M-Commerce: Beside the fact that M-Commerce is a blessing for everyone in this generation, like all others things, there are some limitations and challenges to it as well. Although, these challenges and limitations can easily be changed into blessings, but still these are limitations for many of its users. These challenges are mentioned below:

1. The keyboards and screens are tiny and awkward for a new user to use. In fact, only a part of the screen is visible at a time on these devices.

2. Sometimes, the data transferring speeds on existing wireless networks is slow.

3. Each second waiting for data to download costs the customer money. Therefore, it is too much expensive to use.

4. Most wireless handheld devices have limited memory and power supply i.e. the memory is only extendable to a small extent while these devices are mostly used on battery which may need to be charged quite often.

These limitations and challenges may become a disgrace to the user but still these can not be avoided in any case and the user has to bare these any how.

Some Major Differences between E-Commerce & M-Commerce:

1. M-Commerce keeps us in touch with the world wirelessly by the help of satellites no matter where ever we are but E-Commerce usually does not do that. It normally needs to be connected to internet by the help of wires.

2. M-Commerce is always reliable and easy to access as compared to E-Commerce.

3. Wireless Handheld devices are easy to carry anywhere because of very low weight.

Conclusion: We can finally conclude that M-Commerce is basically a blessing for everyone. No matter, it too has some limitations and challenges, one can not deny from the importance of M-Commerce that has abridged the gaps between everyone especially for the trade and business.

E-Commerce Technology and Its Application to Business

E-commerce technology is an expanding field that can encompass all facets of the online landscape. New e-commerce technologies are being developed in response to market demand to deal with conversion metrics, design, development, security, loyalty program management and site infrastructure. The product life cycle of any product is now being reduced because the pace at which new technologies are being developed and marketed is increasing. Here are some areas of the online space that experience persistent e-commerce technology development:

Content Management: In the past, static HTML sites were the standard format used to display information on the web. When a change was required, a manual HTML programmer was required to recode the page and upload it. Web editing programs were then developed that gave people the ability to create and modify pages using the same approach that has been conventionally followed by word processing applications. Although this is still the norm, the evolution of the content management system has, to a large extent, replaced the need for manual page creation.

Companies can now deploy sophisticated content management systems which provide all the functionality of standard web editors without the need to FTP upload or an understanding of HTML page elements. Content management systems have now evolved to a level where a variety of enterprise and open source authoring tools make the web accessible to people of all ages and skill levels.

Customer Service Click to Talk Applications:

The new paradigm for online customer service is to integrate an online chat functionality into the website. This technology tracks a viewer’s surfing behavior and allows customer service support staff to interject in the same manner that offline sales personnel do in a shop based environment. This process can be used to walk customers through the range of options and lead them to a solution. This new internet technology can also be set for support departments as an alternative to replace email and to expedite the customer solution.

Email Auto responders: This internet technology uses a registration process which captures an individual’s email details that can be used for email marketing purposes. A common application for this is to offer product information or a free report or course to introduce prospects to the benefits of the product or service. This allows the company to build a relationship and establish credibility with the client. Companies can adopt this as a toll to increase sales.

Video and Flash Presentations: The uses for audio and visual e-commerce technology are diverse. Product showcasing and presentations can be used to introduce the benefits or differentiate products and services. When videos are uploaded to a company’s website or shared via YouTube or Google video, it is an effective way to generate traffic and product awareness.

Market developments using these e-commerce technologies are evolving on a consistent basis. Businesses are well advised to investigate how they can incorporate these technologies into their online marketing plan.